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InTouchNow.ai is now offering doctors surgeries a piece of software designed to modernise phone answering, designed to reduce hold times and create a smoother, more responsive experience for patients and staff. In the UK, many GP (general practice) surgeries’ phone lines are tied up in the mornings as patients try to contact their medical practitioner for appointments. More acute need can be delayed among calls with routine enquiries, meaning high-priority callers can be left waiting for long periods.
ByteDance’s December 2 launch of an agentic AI smartphone prototype with ZTE sparked immediate consumer enthusiasm – and just as quickly triggered privacy concerns that forced the company to dial back capabilities. But beneath the headline-grabbing sell-out and subsequent controversy lies a more significant story: the enterprise implications of operating-system-level AI agents that can autonomously execute complex, multi-step tasks in device ecosystems.
The UK and Germany plan to integrate their science sectors to accelerate the commercialisation of quantum supercomputing technology.
The convergence of mobile and desktop operating systems is a goal that has remained elusive for big tech firms since the early days of the smartphone. Microsoft’s attempt in the form of Windows Mobile was reaching the end of its road by 2010, and despite Apple’s iOS/iPadOS and macOS moving very slowly towards one another for the last few years, Cupertino has not yet reached the fabled goal of the-one-OS-to-rule-them-all.
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